Make a Claim

Claim online now

You can make a claim quickly and easily online right now.

  • Just 6 easy steps
  • Completed in under 10 minutes
  • Instant claim number

Claims assistance

Call us free from anywhere in Australia any time of the day or night. We are available 24 hours a day, 7 days a week - so we'll never leave you stranded!

1800 1800 112 481

To assist making a claim have your policy number ready. Simply click on Find my policy number, enter your details and we'll send you an email with your policy number.


CIL's tips on making a claim:

  • Avoid any discussions with the witnesses or any other party involved in the accident about who is responsible.
  • Obtain the other party’s details ie name, address, drivers license number, registration number and also the same details for any witnesses.
  • Contact the police to attend the scene of the accident.

iClaim Assist App

CIL iClaim Assist App

CIL iClaim Assist helps make lodging your claim fast and easy. With the CIL iClaim Assist app, you can:

  • ✔ Collect all the relevant claim information at the time of an accident.
  • ✔ Quickly notify CIL of your claim.

Download it now for free:


Quick Checklist

Your Details
  • Your Policy Number
  • License Number
Other Party
  • Their Name
  • License Number
  • Registration
  • Address